Structure your discussions for better outcomes
Recently I have been working with some student project teams. In preparation for the discussions, I read Coaching for Performance by Sir John Whitmore. It is the 25th anniversary edition, and the ideas have been around since 1992.
The GROW model is a foundation of the book: Goal, Reality, Options and Will. It describes the process of going through each of these steps, be it a discussion with an individual, a team or an organization.